Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for gardening enthusiasts and professionals aged 18 years or older. By using gardencaresales.com, you confirm that you meet this age requirement.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Garden Care Shop or its suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree to use our website for lawful purposes only and not to:

• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or extract data
• Interfere with the website’s functionality
• Post false or misleading information

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our gardening products, including:

• Backyard habitat solutions
• Bird baths and feeders
• Decorative garden elements
• Functional gardening tools and structures
• Indoor and outdoor growing systems

However, slight variations in color or size may occur due to monitor settings or natural materials. If you have specific requirements, please contact us before ordering.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any item without notice. If a product becomes unavailable after you place your order, we will notify you promptly and offer alternatives or a full refund.

2.3 Special Handling Items

Certain products like grow light bulbs and fixtures require specialized handling and are non-returnable for health and safety reasons, as noted in our return policy.

3. Orders and Payments

3.1 Order Process

When you place an order, you are making an offer to purchase subject to these terms. We will send an order confirmation email, which constitutes acceptance of your order.

3.2 Pricing and Payment

All prices are in USD and exclude applicable taxes. We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method at the time of order processing.

3.3 Shipping Information

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

We currently ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary during holidays or extreme weather conditions.

3.4 Order Processing Time

We carefully prepare your gardening essentials within 1-2 business days after receiving your order. During peak planting seasons, processing may take slightly longer.

4. Returns and Refunds

4.1 Return Eligibility

To qualify for a return or exchange:

• Request must be made within 15 days of receiving your order
• Item must be unused and in its original packaging
• Item must be in the same condition as when received
• Original proof of purchase is required

4.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Grow Light Bulbs & Fixtures
• Indoor Pots & Planters that show signs of use
• Personalized or Custom Items

4.3 Refund Process

After we receive and inspect your return:

• Credit Card/PayPal: 3-5 business days after processing
• Original shipping fees are non-refundable for change-of-mind returns
• International refunds may take additional time

4.4 Damaged or Incorrect Items

If your items arrive damaged or incorrect:

• Take photos of the damaged item and packaging
• Email us within 48 hours of delivery
• We’ll arrange for immediate replacement or refund

5. User Responsibilities

5.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

5.2 Product Use

You agree to:

• Use all gardening products as intended and according to manufacturer instructions
• Follow all safety precautions, especially with electrical gardening equipment
• Assume responsibility for proper installation and maintenance of garden structures

5.3 Compliance with Laws

You are responsible for complying with all local laws regarding the use of gardening products, including any restrictions on water features, fencing, or plant cultivation.

6. Limitation of Liability

Garden Care Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use
• Delays in delivery beyond our reasonable control
• Improper installation or use of gardening products
• Plant growth results, as these depend on numerous environmental factors

Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, USA. Any disputes shall be resolved in the courts of Los Angeles County.

8. Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be posted on our website. Continued use of our services after changes constitutes acceptance of the new terms.

9. Contact Information

For any questions about these Terms and Conditions, please contact us:

Garden Care Shop
2930 Reynolds Alley
Los Angeles, US 90014
Email: [email protected]